REWE Group is one of Europe’s largest supermarket chains a €75-billion business based in 22 countries with over 380,000 employees. In this session, Dr. Katia Passari (Head of Business Insights – Retail Intelligence) and Marc Röhder (Project Lead Business Insights – Retail Intelligence) will share how her team delivers personalized information to approx. 2000 User. Leveraging their AI-powered “REWE Group Knowledge Hub,” REWE Group’s insights team has transformed a weekly PDF sent via email, to an automated series of targeted, expert-curated as well as AI-generated newsletters.
Since the digitalization of news and the introduction of the new generation of newsletters the REWE Group Knowledge Hub significantly increased its relevance for the users and has largely contributed to the 274% increase (April 2020 – April 2021) in business users visiting the Hub to engage with the team’s insights.
Key Takeaways:
- How to make sure stakeholders get relevant, up-to-date news and intelligence in an easy and engaging way
- How to deliver curated expert newsletters to target groups on their desktop, mobile, and in their inbox
- How AI-powered, highly personalized software equips the entire business to self-serve intelligence
Speakers:
- Dr. Katia Passari, Head of Business Insights – Retail Intelligence, REWE Group
- Marc Röhder, Project Lead Business Insights – Retail Intelligence, REWE Group
- Tim Burge, Solution Architect, Market Logic Software